Computer/IT Jobs at QED Solutions Limited among other companies

JOB DETAILS:
Software Developer
Deadline:
Sep 30, 2022 05:00 PM
Description
QED Solutions Limited is looking for a Software Developer will be responsible for using their knowledge of programming languages to design software programs. Their duties include meeting with clients to determine their software needs, and coding and testing software to ensure functionality.

Key Duties & Responsibilities
• Develop, record and maintain cutting edge web-based PHP applications on portal plus premium service platforms
• Build innovative, state-of-the-art applications and collaborate with the User Experience (UX) team
• Ensure HTML, CSS, and shared JavaScript is valid and consistent across applications
• Prepare and maintain all applications utilizing standard development tools
• Utilize backend data services and contribute to increase existing data services API
• Lead the entire web application development life cycle right from concept stage to delivery and post-launch support
• Convey effectively with all task progress, evaluations, suggestions, and schedules along with technical and process issues
• Document the development process, architecture, and standard components
• Coordinate with co-developers and keeps project manager well informed of the status of development effort and serve as liaison between development staff and project manager
• Keep abreast of new trends and best practices in web development

• Requirements
• Previous working experience as a PHP / Laravel developer for at least 3 years (s)
• degree in Computer Science, Software Engineering or similar relevant field
• In-depth knowledge of object-oriented PHP and Laravel PHP Framework
• Hands-on experience with SQL schema design, SOLID principles, REST API design
• Software testing (PHPUnit, PHPSpec, Behat)
• MySQL profiling and query optimization
• Creative and efficient problem solver
• Others/Extra Details
• Should be flexible with work hours .
• Must be a team player

JOB DETAILS:
Background
Oil Palm Uganda Limited (OPUL), is a joint venture between Wilmar international, Josovina of Singapore, Bidco Uganda Limited and the Government of the republic of Uganda. Oil Palm Uganda Limited (OPUL) has established over 6,500 hectares of oil palm supported by over 4,500 hectares of small holder farmers on Kalangala Bugala Island with two palm oil mills of 20TPH capacity. Replicating the Kalangala model, we are also undergoing development of new nucleus and small holder's estates in Masaka, Kyotera and Buvuuma.
We conduct business in a prosperous safe and environmentally sustainable manner that promotes well-being of our shareholders, community, government, employees and customers. Our vision is to be the leading internationally competitive high yielding low cost oil palm plantation and milling company producing sustainable palm oil. Due to expansion, we are seeking for qualified candidates to fill the following vacancies in our company
Job title: IT Officer

Key Responsibilities
End-user Support
• Provide onsite and remote End user support
• Tracking & documenting support activities using ticketing system (JIRA).
• Proactively understand, analyse, and research new technical problems when needed.
• Implement applications and software upgrades, perform troubleshooting and fine tuning for users.
• Provide end user and technical support for Windows and Mobile OS, File and Print, Office 365 services (SharePoint, OneDrive, Teams, and Active Directory etc.), Zoom.
• Propose, tailor, and conduct group trainings periodically to cascade the technology know-how to a broader audience.
• Ensure that necessary applications required by users are installed and working as expected Ensure that all PCs are protected from virus attack by installing the latest Anti-Virus program.
• Troubleshoot and resolve end-user hardware, operating system, and software related problems.
• Troubleshoot and resolve basic network and server access problems for end users.
• Troubleshoot and resolve end user issues related to voice communications (Fixed telephone or IP telephone system).
• Forward technical support issues that cannot be addressed by the IT support, to the relevant IT Infrastructure team.
• Infrastructure Management
• Manage IT assets within the site and perform tech refresh at stipulated periods.
• Ensure site IT hardware e.g., servers, switches, routers, printers, UPS, projectors e.t.c. are working and in a good condition.
• Troubleshoot and resolve issues related to WAN, LAN, firewall, VPN systems Perform local data backups for the specific site.
• Maintain an inventory of parts for emergency repairs. Coordinate with vendors and with company personnel to facilitate IT purchases.
• Manage the site telecommunication infrastructure (Internet, VPN, Telephone...) Plan, coordinate, and implement network security measures to protect data, software, and hardware of the site.
• Improve security awareness of users by developing orientation and training programs, and counselling users.
Job Requirements
• Degree in Computer Science Computer Engineering/ Communications Engineering/ Software Engineering/ Information Technology/ Information Systems
• Minimum 3 years of helpdesk support and experience in running IT projects.
• Strong customer service skills with a knack for problem solving.
• Possess an aptitude for acquiring new skills and knowledge.
• Ability to prioritise tasks and work on multiple assignments in a fastpaced and highly challenging environment.
• Strong written and verbal communication skills and meticulous attention to detail Strong understanding of the following:
• Operating systems o Windows 10, Windows Server 2012 or later, Virtualization
• Software and services
• Active Directory, file and print infrastructure
• Office 365, including Teams, SharePoint Online, OneDrive.
• Working knowledge of LAN/WAN infrastructure.
• Experience with office productivity, meeting room solutions and service management tools is an advantage.
• Achieve success in team environment, demonstrating shared responsibility and accountability along with other team members.
• Able to work after office hours if required.

JOB DETAILS:
ICT Support Officer
Salary Scale: NBRB 6-1
Reports to: ICT Officer

Duties and Responsibilities
• Providing first level resolutions of user concerns and queries
• Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
• Maintain and troubleshoot all network and computer related issues
• Monitoring and maintaining the system performance and utilization.
• Responding in a timely manner to service issues and requests.
• Providing technical support across the company (this may be in person or over the phone).
• managing stocks of equipment, consumables and other supplies.
• Setting up accounts for new users
• Repairing and replacing equipment as necessary.
• Testing new technolow and system changes.
• Training staff and system users.

Person Specifications
Qualifications
• Honors Bachelor's degree in Computer Science, Information Systems, Information Technolow or Telecommunications Engineering, Software engineering from a recognized University.
• Professional recognized certifications in the above fields is an added advantage
• Ability to prioritize and manage multiple tasks simultaneously

Desired
Experience
• At least Two (2) years' experience in providing information communications technology (ICT) and Administrative support in a reputable organization

Competencies
Technical
• Advanced computer skills (hardware and software)
• Knowledge of Windows operating systems and Microsoft Office
• Software Development Skills
• System and Creative thinking
• Analytical skills
• Troubleshooting

Behavioural
• Communication skills
• Effective time management skills
• Team player
• Listening skills
• Customer care skills
• Interpersonal skills

JOB DETAILS:
Manager ICT
Salary Scale: NBRB 3
Reports to: Director Finance and Administration

Purpose
Provision of strategic leadership on policies, planning, development, and implementation of organizationally aligned ICT strategies and capability to improve operational efficiency.

Duties And Responsibilities
• Develop policies, structures and systems to effectively and efficiently manage the ICT resources.
• 11. Develop, implement and review the IT and provide periodic progress updates.
• Coordinate installation, setup and maintenance of new and existing systems, application and hardware.
• Review and approve, software business requirements, including scoping, scheduling, and implementation.
• Manage and monitor implementation of ICT projects.
• Advise mana ement on re uired ICT s stems and hardware's based on
• current and future business needs, current technological advancements and innovations.
• vii. Review user requests for new, modified or updated software application programmes to determine feasibility and compatibility with the current system.
• Conduct risk assessment and management of ICT systems and infrastructure and exploitation of opportunities.
• Supervise and review of business continuity plans, disaster recovery plans and emergency response.
• Supervise staff in the ICT department
• Develop and implement the annual ICT Budget and work plan
• Design and implement information security procedures covering information system applications and infrastructure.

Person Specifications
Minimum Qualifications
• Honors Bachelor's degree in Computer Science, Information Systems, Information Technology or Telecommunications Engineering, Software engineering from a recognized University.
• A Master's degree in any of the above fields from a recognized University.
• Desirable qualifications
• Professional recognized certifications in the above fields.
• Membership to a recognized professional body.
• Previous exposure and experience in HTML5, CSS, AJAX, PHP, C#, ASP.NET and JavaScript, object-oriented desig-l skills plus familiarity with IIS, WAMP and LAMP environments.
• Previous exposure and experience in Mobile Applications Development.
• Experience with Scrum/ Agile development methodologies. Experience
• A minimum of Eight (8) years relevant work experience, 4(four) of which must have been served at senior ICT officer level or equivalent in a reputable organization. Competencies

Technical
• Strategic Planning skills ii. Project Planning skills
• Change Management skills
• Advanced computer sldlls (hardware and software)
• Knowledge of multiple operating systems (e.g. windows, Linux, etc.)
• Analytical skills vii. Quality Control & orientation skills ii. Financial management
• Accountability

Behavioral
• Communication skills
• 11. Coaching and mentoring
• Creative and System thinking Skills
 • Interpersonal skills
•  Leadershi skills
•  Time management