Ngo/Non Government Organisations Jobs at World Vision Uganda (WVU) and other companies

JOB DETAILS:
Operational Context/Role
• Reporting to the Psychosocial Counsellor, the CYF Counsellor will be responsible to provide a range of specialist intervention and support to children, young people and families through individual and group counselling.

Key Responsibilities
Programme Specific
• Provide case management of a specialized caseload, as appropriate to the requirements of the individual position; performs research and case assessments; prepares individualized studies for admission, placement, and/or discharge, as applicable.
• Conduct a risk assessment for clients accessing counseling services and ensure appropriate follow- up mechanism
• Monitor ongoing care plan implementation in relation to a CYF’s counseling needs, with special attention to identifying risk issues and communicating these issues to the line manager
• Provide guidance and strategies to reduce risk and promote wellbeing
• Ensure the people of concern have access to legal and fair hearings in court through court follow- ups, prison monitoring and border monitoring.
• Provide counselling, to clients and families as appropriate to the position with the aim to improve the social and emotional functioning of children, youth and their families, maximizing overall community well-being.
• Produce analytical reports of mental and psychosocial health status of children, youth and family related trends and issues on a monthly and ad hoc basis, ensuring holistic approach to clients
• Provide training to staff as requested on good communication skills, identification, and referral to counseling services, Psychological First Aid, and any other topics as needed.
• Ensure that children, youth and families access the required support to aid coping and mental wellbeing through referrals and other mechanisms.

Accompany Serve Advocate
• Apply the mental health and psychosocial support guidelines, Minimum standards in Humanitarian Action and Child Protection strategy, Convention on the Rights of children, National Law and applicable IASC policy, standards and codes of conduct.
• Refer refugee and vulnerable host community children and youth for specialized and appropriate interventions to enhance emotional wellbeing of children and youth.
• Provide follow up to children, youth with psychosocial challenges and their families to enhance community support structure. Consider the importance of family dynamics on counseling and where possible engage the family in counseling sessions. Conduct caregiver/parenting skills training where appropriate
• Conduct awareness activities and engage with the wider community on promoting emotional wellbeing and positive mental health support of other staff
• Support management of child friendly spaces within JRS premises and at the refugee access centers in the community.
• Undertake any other duty assigned by the supervisor from time to time. Duty of Care and Legislative Requirements
• Maintain confidentiality and duty of care, including identification and assessment of domestic and family violence, child safety concerns, threat of harm to self or others, and other risk factors; and take appropriate steps as required by organizational policy and procedure.
• Understand and meet legislative and funding requirements including collecting and recording statistical data in a timely and accurate manner

File Management
• Maintain client files, case notes and risk management documentation as per organizational policy and procedure.
• Maintain the client information system to enable effective and informed client bookings.
• Remain up to date with reporting outcomes for clients as needed. Administration and Planning
• Where directed, assist with the provision of administrative and general office duties.
• Support in drafting the monthly, quarterly and annual reports.
• Contribute to operational needs, as requested by the Supervisor. The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job.

Qualifications and Experience:
Education
• University Degree in Counselling, Social work, psychology, Social Sciences or equivalent to the position.
• Minimum of 2 years’ experience in a similar position
• Demonstrated experience in engaging proactively with and supporting clients of diverse backgrounds (Culturally and Linguistically Diverse, low socioeconomic status, people with disabilities and people of diverse bodies, genders and sexualities).
• A theoretical understanding of child development and associated issues as well as knowledge of the dynamics of domestic violence, and an understanding of domestic violence and child protection legislation and family law.
• Applied knowledge of systems theory when working with families.

Accompany Serve Advocate
• Proficiency in Microsoft Office 365 required.
• Professional attitude and appearance, and ability to multitask.
• Ability to adapt and handle emergency situations in a timely, calm and effective manner.
• Previous experience with a faith-based NGO is a significant asset.
• Child, youth and family care experience.
• Relationship management.
• Time management.
• Communication skills.
• Caring and nurturing personality.
• Familiarity with and/ or interest in Refugee Law, Human Rights Law and International Law or related areas. Preference will be given to those familiar with refugee protection and mixed migration flows and/or internal displacement.
• Demonstrated writing, reporting and presentation skills in English. Knowledge of another language is an asset.
• Ability to conduct functions on computer programs such as Microsoft Office 365 (including Excel, Power point, Access).
• Good understanding of the current political, human rights, migration context in Uganda, particularly in the horn of Africa influx.
• Experience from the region will be regarded as an asset.
• Good knowledge of institutional mandates and policies related to international protection, human rights and migration.
• Good analytical and research skills, ability to evaluate and integrate information from a variety of sources.
• Takes responsibility for incorporating a gender perspective and ensuring the equal participation.

Languages
• Excellent written and verbal communication skills in English are required. Knowledge in French, Kiswahili and/or Arabic desirable.

Required Skills and Competencies
• Very good pastoral sense, listening abilities and inter-personal skills. Good understanding of and commitment to humanitarian relief work and international development.
• High degree of discretion, tact and confidentiality in dealing with internal and external clients and stakeholders at all levels.
• Ability to positively influence others and successfully reconcile differences.
• Ability to work independently with minimal supervision.
• Ability to work in international settings and with various departments to implement successful approaches in Human Resources.
• A self-starter with a strong results orientation and with high levels of integrity, credibility and dependability.
• An energetic team player who can effectively collaborate, and who can stand alone when necessary.
• Demonstrate ability to work and deliver under pressure and tight deadlines.
• Good computer skills, including competence in Excel and familiarity with other databases.
• Good organizational skills and ability to perform multifaceted tasks in addition to day-to-day activities.

Accompany Serve Advocate
• Good analytical skills and sound judgement.
• Successful experience in multicultural and challenging environments.
• Willingness to work and travel to refugee settings in challenging environments.

Required Core values
• Good understanding of and compatibility with the values of JRS.
• Neutrality, confidentiality and sensitivity in dealing with HR matters.
• Acceptance of diversity and inclusion.

JOB DETAILS:

Job Summary:
A social worker will work with patients to help them overcome and manage their different mental and emotional challenges. The social worker will regularly meet with patients to listen to their problems, build and encourage patients to follow their treatment plans and goals to help improve their mental wellbeing and coping strategies for the patient to follow.
They’ll record the patient’s progress throughout each session and will teach the patient about the most effective coping mechanisms to help overcome their mental health challenges.

Duties/Responsibilities
• Offer interpretation services during consultations by the persons of concern
• Plan and oversee the delivery of the counselling services to families, in a nondiscriminatory manner.
• To provide group counselling/psychotherapeutic service including post-natal depression groups.
• Establish follow up plans to ensure patients are fully supported to recovery
• Educate staff and clients on stress and trauma coping mechanisms.
• Provide individuals with the resources they need to reach personal goals.
• Observe and be seen to observe confidentiality
• Coordinate with social and medical agencies, healthcare providers and community outreach programs to provide clients with needed services.
• Complete continuing education courses to stay up-to-date on the latest practices.
• To develop the counselling service in line with expressed need in consultation with the Medical Doctor and Administrators
• Attend relevant professional and programmatic meetings
• Support staff and users in developing a work place which provides a warm and friendly atmosphere.
• In consultation with a medical staff conduct home visitation to referred families where relevant so that decisions are made jointly.
• Liaise with a full range of relevant professionals in social work, health, education and voluntary agencies, in order to co-ordinate services for families and to raise awareness of counselling services

QUALIFICATIONS
• A minimum of a diploma in social sciences, Development studies, counselling and guidance or similar disciplines from a recognized institution
• At least one year’s experience in similar position.

JOB DETAILS:

Job Summary
The senior procurement officer is to work as part of the logistics team and serve as focal point for the E delivery of efficient cost-effective and Equality procurement services across the network in the management of all responsibilities related to e procurement, purchasing and E customs clearing, notably developing and maintaining relationships with suppliers to achieve the best service, ensure PEAS procurement is ethical, transparent and achieves the greatest value for money, emphasizing timely processing of orders and payment of suppliers.

Experience and Qualification:
• Bachelor's Degree in Procurement & Logistics
• CIPS - Level 2
• Computer Skills
• A minimum of Five Years' experience in procurement and logistics at Senior level
• Previous experience leading procurement and logistics for a large enterprise (group) with a centralized management system
• Good knowledge of procurement and logistics best practice embedding value for money approaches to ensure an effective procurement chain in management of the mandate of the department.
• Experience managing large relationships in local market context
• Experience on successful disposal of assets and inventory

Personal attributes and Skills:
• Demonstrate relevant abilities in supervision, team building, problem solving and counselling
• Ability to maintain databases to provide information to decision making processes
• Demonstrate understanding for driving the right efficiencies and effectiveness in processes while maximizing value for money
• Knowledge on standardizing and developing tools to track assets
• Annual accountability and verification of assets and support to asset planning.
• A good record of success in Implementing good risk identification and mitigation approaches in a large organization.

JOB DETAILS:

Gender Adviser
Job purpose
• The Gender Adviser will work with Saferworld's Uganda programme and partners to deliver Saferworld's gender, peace and security (GPS) programming and gender-focused research, analysis and advocacy. S/ he will provide technical support in the following areas:
• Lead on producing analysis, and supporting programme teams to implement this analysis in community-based peacebuilding programming using gender-sensitive and transformative approaches.
• supporting gender-focused advocacy efforts at sub-national, national, regional and international levels.
• Providing accompaniment and mentoring on GPS to both Saferworld staff and partner organisations in Uganda
• Supporting the country programme in resource mobilisation through contribution to proposal development.
• Lead on the strategic development, adaptation and implementation of the Uganda programme's gender, peace and security strategy.
• Lead on the implementation of gender, peace and security activities in Uganda, supporting teams and partners to implement community security projects using gender-sensitive and transformative approaches.
• Support external networking and influencing on gender, peace and security in Uganda.

Person specification Knowledge, qualifications and experience
• A graduate degree in international relations, conflict/peace studies, gender studies or a similar discipline, or equivalent professional experience
• Demonstrable work experience on gender or women's rights programming at a community level - preferably in contexts of conflict prevention, security and justice and/or peacebuilding. Experience in strategy development and working across sectors or disciplines is highly desired, mainly humanitarian and peacebuilding sectors.
• Proven experience of advising on and/or implementing programmes on gender mainstreaming and/or gender transformation, preferably related to conflict-affected settings
• Knowledge and understanding of current debates regarding women, peace and security
• Proven experience of working in partnership with other NGOs and NGO networks in a way that reflects the principles of power-sharing and accompaniment
• Demonstrated experience of conducting trainings and workshops, ideally focused on gender, peace and security
• Experience in conducting high quality participatory research and analysis on issues related to conflict, security, gender and/or governance, and knowledge of relevant research methodologies is desirable

Skills and abilities
• Excellent written and oral communications skills in English
• Strong interpersonal skills and ability to communicate with people from all walks of life
• Ability to explain complex ideas in easily accessible ways tailored to different audiences
• Ability to translate technical knowledge and analysis into programmatic and community-level interventions, work plans, activities, reporting, etc.
• Skilled trainer and facilitator
• Strong analytical skills
• Good interpersonal skills

Personal qualities
• A self-starter who is willing to take the initiative and drive things forward with minimal oversight
• Personable and committed to working as a team - ability to take a cooperative and problem-solving approach
• Ability to develop and maintain positive relationships with a wide range of stakeholders, including civil society organisations, government bodies and officials, and international donors
• Commitment to and compliance with Saferworld's safeguarding principles
• Commitment to respect and value equality and diversity, and understanding of how this applies to own area of work
• Commitment to own continuing personal and professional development
• Commitment to the vision, mission and values of Saferworld

JOB DETAILS:
Office Assistant

Purpose of the position:
Provide operational and logistical support to the program office including cleaning office premises, providing secretarial support; distributing information and documents to different places in line with the programmes strategy.

Key responsibilities 
Logistics and administration support
• Screening incoming telephone calls, mails, inquiries, and requests and handling them as appropriate, including relaying accurate and timely messages and answering of queries.
• Maintain a database of assets.
• Managing a filing system for record control of key documents.
• Provide logistical support and back-up in the planning of meetings and workshops.
• Maintaining supplies/logistics inventory and preparing requisitions for office supplies and equipment’s.
• Related support including secretarial duties as required such as timely printing, photocopying and binding of documents.
• Collect documents and photocopy and binding articles in line with the programs strategy
• Collect utility items from the store whenever required

Support to staff
• Providing information and guide staff on administrative processes, procedures and requirements.
• Facilitate and support staff on logistical and administrative requirements such as travels, follow up on requisitions, etc on regular basis
• Support staff on follow-up of internal communications and actions.
• Prepare and serve break and evening tea to all staff as well as washing utensils for the office
• Organize and packing workshop materials to support training activities

Support to meeting/fora
• Compile calendar/s of key events.
• Support planning of the events and meetings.
• Follow up on meeting invitations through emails and phones as is appropriate.
• Planning for and managing logistics for cluster/regional/departmental meetings and other forums such as workshops and reflection/ learning events.

Guest logistics
• Plan for guest logistics
• Transport Accommodation Scheduled meetings, entry and exit briefs, etc. Handle check in and out of guests from hotels. Support guest’s general needs like shopping, Church service

Reporting
• Following up with all staff on submission of their monthly reports.
• Following up with responsible staff on status implementation of key action points and decisions from the meetings/fora.

Facilities management
• Ensure that the office is kept tidy and clean through regular cleaning of office premises and the compound

Qualifications: Education/Knowledge/Technical Skills and Experience.
• Preferably a diploma holder.
• Experience in office administration
• Knowledge in logistical operations
• Excellent customer care and public relations.
• Strong interpersonal skills.
• Very strong relational and communication skills.
• Commitment to World Vision mission and partnership values and sensitivity to its various expressions across cultures and denominations.
• Must be fluent in English
• Must be hardworking, courteous and friendly
• Must be able to work in a team, with minimum supervision and flexibility
• Must be able to stay calm in stressful moments
• Computer literate
• Must be a committed Christian, able to stand above denominational diversities.
• Attend and participate/lead in daily devotions and weekly Chapel services.
• Perform other duties as required.

JOB DETAILS:
ABOUT WFP
United Nations World Food Programme (WFP) is the world’s largest humanitarian agency, fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. In emergencies, WFP gets food to where it is needed, saving the lives of victims of war, civil conflict and natural disasters. After an emergency, WFP uses food to help communities rebuild their lives. On average, WFP reaches more than 80 million people with food assistance in 80 countries each year. The organization has the global footprint, deep field presence and local knowledge and relationships necessary to provide access to food and contribute to lasting solutions, especially in many of the world’s most remote and fragile areas.

Brief description of WFP in Uganda
WFP delivers food assistance in emergencies and work with communities to improve nutrition and build resilience. WFP provides life-saving food assistance and livelihood opportunities to refugees in Uganda. In addition, WFP assists the most vulnerable people in Karamoja with food and nutrition assistance. Finally, WFP works with smallholder farmers and links them to markets.
As Uganda strives to achieve Zero Hunger by 2030 and become a middle-income country by 2040, WFP is also assessing its relevance and repositioning its role in Uganda.

ARE YOU UP TO THE CHALLENGE?
We are seeking a qualified individual for the position of Business Support Assistant- Community Engagement and Complaints Management to be based in Isingiro Field Office. Selected candidates will be employed on Service Contract.

ORGANIZATIONAL CONTEXT
These jobs are found primarily in WFP Field based Offices, and job holders typically report to Programme Policy Officer or Programme Associate. The reporting lines may change depending on the size of the office.
At this level job holders are expected to take responsibility for completion of a range of processes and activities related to community engagement and complaints management that require some interpretation of standard guidelines/practices. Job holders can recommend a course of action to staff at various levels in collaboration with key stakeholders.

JOB PURPOSE
The position is based in the Field Office (FO) and reports to the Programme Policy Officer/ Team Leader or his or her designate. The Business Support Assistant -Community engagement and Complaints Management position holder will coordinate and implement community engagement activities at WFP Field Office Level by providing direction and operational leadership of the organization in relation to marketing, public relations and communication for development in line with the APP.

KEY ACCOUNTABILITIES (1/2)
• Prepare weekly and monthly work plans.
• Responsible for supervising community relations activities and initiatives
• Oversees community engagement events internally and externally, including unit briefings & presentations to community organizations, and liaisons with community “champions”.
• Lead in community engagement and communication for development among PoCs and partners.
• Support in identifying issues arising from/needs of external parties; cooperating partners and other key partners and respond appropriately and escalate to management as applicable.
• Take responsibility for the maintenance of set standards systems and files, to ensure information is readily and accurate available for the function.
• Coordinate with Senior communications Associate and Programme Associate on weekly community engagement plans and make travel arrangements for the teams in liaison with the admin unit.

KEY ACCOUNTABILITIES (2/2)
• Support processing and managing routine administrative in various functional areas, to communicate to the effective and timely management of resources.
• Work closely with a variety of individuals in community engagement, taking on feed back where appropriate to assist in business support delivery of staff.
• Manage and keep updated a complaints & Feedback Mechanism (CFM) focal points network, send weekly status reports on complaints received and feedback given.
• Provide regular updates on complaints and feedback from PoCs and share with the team leader to share with Area Office, focal persons, management, and key partners.
• Respond to complaints and queries raised and escalate them where appropriate to management to provide timely and accurate feedback to Persons of concern
• Analyze, categorize, and consolidate information about complaints received and issues raised, interact with relevant units within WFP, and government to follow up on complaints
• Contribute to strengthening of partnerships at Field Office level by ensuring WFP is represented in community engagements organized by partners (in addition to the WFP organized)

4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
• Understand and communicate the Strategic Objectives: Helps teammates articulate WFP’s Strategic Objectives.
• Be a force for positive change: Suggests potential improvements to team’s work processes to supervisor.
• Make the mission inspiring to our team: Explains the impact of WFP activities in beneficiary communities to teammates.
• Make our mission visible in everyday actions: Articulates how own unit’s responsibilities will serve WFP’s mission.
People
• Look for ways to strengthen people's skills: Trains junior teammates on new skills and capabilities.
• Create an inclusive culture: Seeks opportunities to work with people from different backgrounds.
• Be a coach & provide constructive feedback: Serves as a peer coach for colleagues in same area of work.
• Create an “I will”/”We will” spirit: Tracks progress toward goals and shares this information on a regular basis with supervisor.
Performance
• Encourage innovation & creative solutions: Explores ways to consistently be more efficient and accurate in own areas of work and shares new methods of work with colleagues.
• Focus on getting results: Focuses on getting results and tracks trends in completion rates for own tasks to identify opportunities for efficiency.
• Make commitments and make good on commitments: Takes responsibility for own tasks and notifies supervisor as soon as possible of potential delays in meeting deadlines or commitments.
• Be Decisive: Independently decides what action to take when faced with critical choices in the workplace or in dangerous situations in the field.
Partnership
• Connect and share across WFP units: Suggests opportunities for partnering with other units to supervisor.
• Build strong external partnerships: Identifies opportunities to work with colleagues and partners in the field towards common goals.
• Be politically agile & adaptable: Develops an understanding of the value of WFP’s teams and external partners in fulfilling team’s goals and objectives.
• Be clear about the value WFP brings to partnerships: Aligns own activities with supervisor’s priorities to fulfill internal and external partner needs.

OTHER SPECIFIC JOB REQUIREMENTS
Competences (Technical)
• Ability to apply various PRA techniques to gather and utilise data
• Ability to conduct surveys in community settings
• Highly proficient in the use of office equipment and computer software packages, such as Microsoft Word, Excel etc.
Competences (Behavioral)
• List any competencies required to perform the job e.g. interpersonal skills, communication skills, etc.
• Believes in and practices the mission, goals of the program. Ability to work as a positive team leader, facilitating a team environment through personal behaviour, work contributions and the sharing of experience and knowledge.
• Maintains a constant awareness of the “client” and exhibits recognition and appreciation of their needs with the ability to achieve results with positive outcomes for families accessing the programs.
• Ability to be energetic, resilient and maintain a sense of humor.
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
Two years of working experience in a Field setting in community engagement and implementation of beneficiary feedback mechanism.

STANDARD MINIMUM QUALIFICATIONS
• The ideal candidate for the United Nations UN World Food Programme (WFP) Business Support Assistant (Community Engagement & Complaints Management) job placement should hold a Bachelor’s degree in Social Work and Social Administration, Social Sciences, Development Studies, Education, Rural development or any other related field, obtained from a recognized institution.